Technology
Training Specialist
Toronto, ONContract · Remote 6 months ago
About the role
We are seeking an experienced Training Specialist to support a government/federal project. The ideal candidate will have strong expertise in training needs analysis, curriculum development, and delivery support, along with exposure to ServiceNow Demand Management processes.
Key Responsibilities
- Conduct Training Needs Assessment (TNA) sessions with stakeholders
- Design and develop comprehensive training curriculum aligned with business objectives
- Create engaging training materials (presentations, guides, job aids, documentation)
- Support Train-the-Trainer (TTT) preparation and assist with delivery as required
- Work with or support ServiceNow Demand Management processes
This engagement is managed end-to-end by Querentia. Our recruiters give you honest feedback at every stage, prepare you for the interview, and support a smooth onboarding once you land the offer.