Workforce Operations Consultant, Reporting & Enablement

Workforce Operations Consultant, Reporting & Enablement

Work Location: Remote Employment Type: Full-Time, Permanent

Job Summary

The role focuses on managing workforce operations, staffing activities, capacity planning, and cross-functional initiatives. The individual will maintain workforce tracking tools, analyze staffing data, coordinate with program stakeholders, and support process improvements. The role also involves preparing executive-level reports, facilitating workforce management discussions, and providing data-driven insights to support leadership decisions and workforce optimization.

Key Responsibilities

• Manage workforce operations, including capacity planning, open-position tracking, and monitoring changing staffing requirements.
• Maintain workforce tracking tools and staffing records, ensuring data accuracy and consistency.
• Coordinate workforce management activities with relevant program stakeholders.
• Oversee hiring logistics and operational workflows while supporting compliance with organizational requirements.
• Track team and specialist surveys, consolidate feedback, assess workforce health, and identify improvement opportunities.
• Conduct workforce data analysis and prepare rapid-turn reports to support leadership discussions and workforce optimization.
• Prepare and facilitate working sessions on workforce management processes, current-state operations, and improvement initiatives.
• Track complex cross-functional initiatives, manage risks, and prepare executive-ready reports and presentations.

Required Qualifications

• Consulting experience with exposure to human capital, workforce management, staffing operations, or a related function.
• Strong strategic thinking, operational rigor, and process improvement capabilities.
• Advanced Excel proficiency, including VLOOKUP, INDEX/MATCH, pivot tables, data cleaning, data visualization, and financial modeling.
• Proficiency with Google Workspace and presentation tools for developing concise, executive-ready materials.
• Experience developing complex process maps involving multiple stakeholders or swimlanes.
• Program management experience, including cross-functional initiative tracking, risk management, and executive reporting.
• Strong written and verbal communication skills, with the ability to present findings to senior leaders and cross-functional stakeholders.
• Ability to work independently, respond to time-sensitive requests, and translate workforce data into actionable operational insights.

Nice to Have

• Experience supporting workforce planning, staffing optimization, or human capital initiatives in a consulting environment.
• Experience facilitating stakeholder working sessions and identifying operational improvement opportunities.
• Experience analyzing workforce survey results and developing recommendations based on workforce trends.
• Experience preparing leadership presentations and data-driven recommendations for workforce management decisions.